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How Do I Increase My Tripadvisor Score?

A hotelier just reached out to me this morning asking how they can go about increasing their tripadvisor score and I shared the following strategy with him. I thought it could be a benefit to others too, so I wanted to share it here. Thanks for reading and sharing! Feel free to reach out if […]

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A Revenue Manager’s Travel Predictions for Summer 2020

China was the first domino to fall in this disaster, and even 13% there plan to travel within the next 3 months. I think this attitude will spread across the world as other areas continue to recover.

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Using VOIP To Lower Your Hotel’s Telephone Bill

I recently came across this company that takes hotel’s (and other businesses’) traditional phone lines and transfers them to the internet. There is little-to-no upfront cost, and the savings are often 40%-60% per month. Feel free to reach out to me and I can get you in touch with someone at the company who can […]

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How To Quickly Get 1,000 Raving Fans

Longitude hospitality branding company recently posted an article I wrote about how to quickly get 1,000 loyal followers. The examples I used were specifically for restaurants, but the basic principle of “giving to access others’ networks” works for any industry. You can see the full post by clicking here. If you’d like to see how […]

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How to Lower Operating Expenses at Your Lodging Property

Click the following link to see a post I wrote for Longitude hospitality branding company. In this write-up I share some specific strategies hotels can use to lower operating expenses.

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10 Commandments of Hotel Culture

Longitude hospitality branding company reached out to me and asked me to write a post for their site. This post gives a very practical exercise you can use to begin to set the culture for your hotel, restaurant, or business. You can see the post on their site by clicking here.

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How to Decrease Your Hotel’s Electricity Bill 10-15% Per Month

As a hospitality consultant, I’m constantly looking for ways to help my clients increase profit. One way to do this is to decreases expenses. In my search to find new ways to save my clients money, I came across a company named C3 Green Energy LLC. They have a world-wide patent on a piece of […]

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The Most Helpful Channel

“I found your channel the most helpful of all I had seen up to now, so I have watched all your videos. Moreover, I have already used some of your advice to set/correct daily rates. Looking forward to see more of your material about Revenue Management!” Anna Zaitseva, Brazil

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6 Biggest Revenue Management Mistakes That Hotels Make

I was recently asked by Longitude hospitality branding company to write a post about revenue management for hotels. You can see the full post on their site by clicking here. Here is a bullet list of the 6 biggest revenue management mistakes that hotels make: They Don’t Even Try They Sell Out Before the Day […]

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What is a Channel Manager, and does my hotel need one?

First, let’s quickly talk about three other terms that play into this conversation: Property Management System (PMS), OTA (Online Travel Agency) and extranet. I describe a PMS as the computer that sits at the front desk of a lodging property that keeps track of arrivals, departures and which rooms are